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How do I update my credit card?

Summary:

This article explains how users can update their credit card information for payments on aiacontracts.com. It provides step-by-step instructions for adding a new card, clarifies the process for Billing Admins/Payers and Auto Pay, and offers guidance for those taking over as Billing Admin. It also advises contacting Customer Support if you encounter issues or need to change the Billing Admin.

How to Update Your Credit Card

  1. Log in to your account on the eCommerce site (aiacontracts.com.).
  2. Go to My Account > Payment Method.
  3. Add your new credit card details.
  4. If you are the Billing Admin/Payer for a subscription, this will update the default payment method for Auto Pay.
  5. If you are not enrolled in Auto Pay, you can still add or update your card for future manual payments.

Tip: If you are taking over as the new Billing Admin, you must add your credit card before Customer Support can enroll you in Auto Pay. Once added, notify Customer Support so they can complete the process for you.

If you have trouble updating your card or need to change the Billing Admin, contact Customer Support for assistance.

FAQs:

How do I update my credit card for payments?
Log in to aiacontracts.com, go to My Account then Payment Method, and enter your new card details.

What if I am the new Billing Admin?
Add your credit card and contact Customer Support to activate Auto Pay.

Can I still update my card if Auto Pay is not enabled?
Yes, you can update your card for future manual payments even without Auto Pay.