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How do I download a purchased document?

Summary

This article guides users through the process of accessing and downloading purchased AIA contract documents via the Catina platform. It covers logging in, locating documents in the library, using search and filters, and finalizing downloads into PDF format. It also includes troubleshooting tips for access issues and contact information for AIA support.

Steps to Download a Purchased Document from AIA Contract Documents (Catina Platform)

  1. Log In to Your Account
    • Visit https://catina.aiacontracts.com/
    • Use your credentials to log in.
  2. Navigate to Your Library
    • Once logged in, go to “+ New AIA Documents” or “Projects> New AIA Document”.
    • All purchased or included documents will be listed here
  3. Locate the Document
    • Use the search bar or filters to find the specific document (e.g., B104, A305).
    • Click on the document ID to preview it and confirm it’s the correct one
  4. Download the Document
    • If the document is included in your subscription, you can download it without additional cost
    • Click “Download” and "Yes" to convert to offline file
    • Finalizing will generate a PDF version ready for download and signature
  5. Troubleshooting Access Issues
    • If you’re prompted to pay for a document that should be included, or if the document doesn’t appear, contact support@aiacontracts.com
    • You can also call ACD support at (800) 942-7732

 

FAQs:

  1. How do I download a purchased document from AIA Contract Documents?
    Log in, go to your document library, locate your document, and click “Download” to generate a PDF.
  2. What should I do if I’m asked to pay for a document included in my subscription?
    Contact support@aiacontracts.com or call (800) 942-7732
  3. Can I download documents for offline use?
    Yes, after finalizing, you can download a PDF version for offline use and signatures.
  4. Where can I find all my purchased or included documents?
    All documents are listed under “+ New AIA Documents” or “Projects > New AIA Document” after logging in.
  5. Who do I contact if my document does not appear in my library?
    Contact ACD support by emailing support@aiacontracts.com or calling (800) 942-7732