When is payment taken for auto-renewals?
Summary:
This article explains when payment is processed for auto-renewing subscriptions on aiacontracts.com. If Auto Pay is enabled, the default payment method is charged on the renewal date. Users receive a reminder email 30 days prior, and a receipt after successful payment. If payment fails, a notification prompts manual action. The article also includes tips for checking or updating Auto Pay settings.
How It Works:
- If you are enrolled in Auto Pay, your default payment method (credit card or bank account) will be automatically charged on the day your subscription renews.
- You will receive a reminder email 30 days before your renewal date, but the actual charge will not occur until the renewal date itself.
- After a successful payment, you’ll receive a receipt by email. If the payment fails, you’ll get a notification to update your payment method and pay the invoice manually.
Summary Table:
| Scenario | When is payment taken? |
|---|---|
| Auto Pay = ON | On the renewal date |
| Auto Pay = OFF (Manual) | When you pay the invoice |
Tip:
You can check or update your Auto Pay status and payment method in My Account > Subscription Management on aiacontracts.com.
FAQs:
When is payment taken if Auto Pay is enabled?
Payment is charged automatically on the subscription renewal date.
Will I be notified before my subscription renews?
Yes, you’ll receive a reminder email 30 days before the renewal date.
What happens if my Auto Pay fails?
You’ll get a notification to update your payment method and pay the invoice manually.