Summary
In this article we walk through why a document may be locked for online editing in Catina and how to continue editing.
Why the Document Is Locked
A document is locked for online editing when Offline Editing is being used.
- Select Offline Editing from the Editor.
- Download the document.
- Edit the document in Microsoft Word.
- While the document is offline, online editing is locked.
Important Note: Catina locks the document during Offline Editing to help prevent version conflicts.
Unlocking the Document
You can unlock the document by Importing the Offline Document.
- Return to the document in Catina.
- Upload the same edited .docx file back into Catina (Import Offline Document).
- Continue editing after the upload is complete.
Or
- Return to the document in Catina.
- Select Enable Online Editing.
- Resume editing in the Editor.
FAQ
Q: Why is my document locked for online editing?
A: A document is locked for online editing while it is checked out for Offline Editing. This prevents multiple versions of the document from being edited at the same time.
Q: How do I unlock my document and continue editing online?
A: To unlock the document, either Import the Offline Document by uploading the edited .docx file back into Catina, or select Enable Online Editing if you no longer need to continue editing offline.
Q: What happens if I enable online editing without importing my offline document?
A: Any changes made to the offline .docx file that have not been imported into Catina will not be reflected in the online document. Be sure to import your edited file first if you want to preserve your offline changes.