Summary
Some customers may be experiencing a perpetual loading screen when attempting to finalize documents or load documents in the "Sign" stage.
We are actively investigating the issue and will use this page to post updates. Thank you for your patience.
Current Status:
6/17/2025 - 11:24am EST - We are aware of this issue and are actively working on a resolution.
Next Steps:
Our team is investigating the root cause and will provide an update as soon as a fix is available. We appreciate your patience. We will continue to update this article as long as the issue persists.