3/3/2025 – Issue Accessing Custom Templates in Catina (Loops to 'My Projects'.
Some customers may be experiencing an issue when they select Templates > My Templates and are getting routed to the My Projects Tab.
Current Status:
3/3/2025 - 12:15pm EST - We are aware of this issue and are actively working on a resolution.
3/3/2025 - 05:50 pm EST - Our product team has found the root cause and deployed a fix.
Next Steps:
Our team is investigating the root cause and will provide an update as soon as a fix is available. We appreciate your patience.
We will continue to update this article as long as the issue persists.
Update:
The issue has been resolved. However, if you continue to experience any difficulties, we recommend logging out and clearing your browser cache. For step-by-step instructions, please visit: How to clear cache and cookies
If you continue to experience difficult, please contact us at support@aiacontracts.com.