2/27/2025 Document Finalization Issue

Summary

Some customers may be experiencing an issue when they finalize a document within Catina where it seems like their information disappears or unable to configure signatures. We will use this page to update.

 

Current Status:
2/27/2025 - 12:15pm EST - We are aware of this issue and are actively working on a resolution.

 

Next Steps:
Our team is investigating the root cause and will provide an update as soon as a fix is available. We appreciate your patience.

We will continue to update this article as long as the issue persists.

 

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