Some customers might be experiencing an issue with the signature not working within Catina. Our Product Team recently discovered a bug and released a fix on 2/27/25.
If you are still experiencing issues on the signature page within Catina, please log out of your online service and log back in.
If that does not work, please trying clearing your cache and try again. To learn more on clearing your Cache for your specific browser please visit our help page on How to Clear Cache and Cookies.
Should the problem still arise, please reach out to our customer support team at support@aiacontracts.com.