Summary
Some customers may be experiencing a blank screen, a grey screen, when opening a document in the document editor. We will use this page to update.
Current Status:
1/31/2025 - 3:14pm EST - We are aware of this issue and are actively working on a resolution.
Next Steps:
Our team is investigating the root cause and will provide an update as soon as a fix is available. We appreciate your patience.
We will continue to update this article as long as the issue persists.
As a temporary fix, clearing your cache should resolve the issue.