Removing Users from Multi-User license

Summary:

To remove users from a multi-user license, only the Admin of the license has permission to do so. The Admin needs to change the user's status from Active to Inactive in the dropdown menu and confirm the status change. Then, click the Remove link next to the user's name. A dialog will appear asking for confirmation to remove the user. Click OK to remove the user or Cancel to exit without removing.

 

Only the Admin of your license has permission to remove and add users.

  1. Change the desired user’s status from Active to Inactive on the dropdown menu.
  2. Confirm status change by clicking OK when prompted with the message “Are you sure you want to change the status for this user from Active to Inactive?”.
  3. Click the Remove link located to the right of the user's name.
  4. The Remove User dialog is displayed with the message “Are you sure you want to Remove the “[username]” from multi-seat license?”.
  5. Click OK to remove the user or click Cancel to exit from dialog without removing the user.
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